The photo looks like a Kanban Board you would find in any High-Tech company -- each sheet of flipchart paper could show a particular process for an IT deployment and the different colored Post-it notes could show the “swim lanes” for each feature being developed. You could imagine a product … [Read More...]
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From the Blog:
Context is Key in Conversations
I continue to be amazed by how team members in the same company can use the same words and still come to completely different conclusions. When I find myself in these situations I return to a principle that applies to any situation: Context is Key. Take the time to understand the concerns of … [Read More...]
Why is “Not Making Requests” the first Linguistic Virus?
I can think of two reasons right off. First, if I looked at all the financial and human waste that is caused because team members aren't asking for what they needed the resulting costs would be startling. How often have we taken on tasks without asking for further clarification about what we're … [Read More...]
Mary Oliver’s 40-year Conversation
I was looking through my journal as I was doing some year end cleaning and found this note about Mary Oliver's lecture at Seattle Arts and Lectures. What touched Rissa and me the most was her remembrances of her partner Molly Malone Cook, who died several years ago. As Oliver recalled, "We were … [Read More...]