I see my clients face a continuing challenge when they hear the word NO from their boss or a cross-functional team member. They either see it as an insurmountable barrier to their goals or a little power-play by the other person. Many of us first learn from our parents and authority figures that … [Read More...]
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From the Blog:
Bringing Russell Ackoff to the next generation of technology professionals
I recently found these videotapes of a two-day workshop Russell Ackoff gave in the 1980s. These tapes are copies of the original tapes that were owned by a colleague of mine from the Aldus Corporation. I was introduced to Russell Ackoff's work by Skip Walter, another Aldus employee who was … [Read More...]
Agile Practices: Not just for High-Tech Teams Anymore!
The photo looks like a Kanban Board you would find in any High-Tech company -- each sheet of flipchart paper could show a particular process for an IT deployment and the different colored Post-it notes could show the “swim lanes” for each feature being developed. You could imagine a product … [Read More...]
Context is Key in Conversations
I continue to be amazed by how team members in the same company can use the same words and still come to completely different conclusions. When I find myself in these situations I return to a principle that applies to any situation: Context is Key. Take the time to understand the concerns of … [Read More...]