I recently found these videotapes of a two-day workshop Russell Ackoff gave in the 1980s. These tapes are copies of the original tapes that were owned by a colleague of mine from the Aldus Corporation. I was introduced to Russell Ackoff's work by Skip Walter, another Aldus employee who was … [Read More...]
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From the Blog:
Agile Practices: Not just for High-Tech Teams Anymore!
The photo looks like a Kanban Board you would find in any High-Tech company -- each sheet of flipchart paper could show a particular process for an IT deployment and the different colored Post-it notes could show the “swim lanes” for each feature being developed. You could imagine a product … [Read More...]
Context is Key in Conversations
I continue to be amazed by how team members in the same company can use the same words and still come to completely different conclusions. When I find myself in these situations I return to a principle that applies to any situation: Context is Key. Take the time to understand the concerns of … [Read More...]
Why is “Not Making Requests” the first Linguistic Virus?
I can think of two reasons right off. First, if I looked at all the financial and human waste that is caused because team members aren't asking for what they needed the resulting costs would be startling. How often have we taken on tasks without asking for further clarification about what we're … [Read More...]
During his 25 years as a high-tech manager working for companies such as Adobe, Getty Images and F5 Networks, Brian learned how to be comfortable with complex technical and organizational challenges. He delights in supporting leaders and teams as they create solutions that are just right for them.