When people come together to create an event, service or product, they create at least three things: the intended outcome, the knowledge about how they created it and relationships with each other and those who share in the result.
If people only focus on creating the event, service or product, they are leaving two-thirds of the value they are creating on the table.
I show people how to connect with their cares and those of others to realize the full value of what they create together through Quality Conversations where they make promises they can keep and keep promises they make.
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